Cleaning service invoice template

A cleaning invoice template that survives a monthly contract

Cleaning is billed in two completely different shapes: the recurring contract and the one-off deep clean. The invoice that works for both lists the visits, the dates, and anything that happened outside the routine.

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What to include

A cleaning invoice is usually checked by someone who was not in the building. Dates and addresses do more work here than descriptions do.

  • The property or site, and every visit date in the billing period
  • The contracted scope, plus anything added on the day
  • Supplies and consumables where they are billed separately
  • Surcharges: out-of-hours, key collection, or emergency call-out

Recurring contracts versus one-off jobs

Monthly contract billing and one-off deep cleans should not look the same on paper. The contract invoice is a count of visits; the deep clean is a scope of work.

  • For contracts, bill monthly in arrears and list the visit dates covered
  • For deep cleans and end-of-tenancy work, list the rooms or areas in scope
  • Keep the contract line and any extra work visibly separate
  • Use consistent invoice numbers per property so a manager can reconcile a year of them

Lockouts, cancellations, and the visits that did not happen

The line that gets queried on a cleaning invoice is almost always a visit the client believes did not take place — a lockout, a late cancellation, a skipped week over a holiday. Your crew was paid for that slot either way. Bill it explicitly, with the date and the reason, and it reads as the agreed cancellation policy rather than as an error.

  • State the cancellation notice period in the contract, then invoice inside-notice cancellations as a named line
  • Bill a lockout or no-access visit with the date and time attended
  • Credit genuinely missed visits on the same invoice rather than 'catching up' silently next month
  • Note holiday weeks explicitly so the visit count is never a surprise
  • For commercial sites, reference the purchase order or site number — that is what unlocks payment

FAQ

Common questions

Should I bill cleaning per visit or monthly?

Monthly in arrears for recurring contracts, with the visit dates listed on the invoice, and per job for one-offs. Monthly billing cuts your admin dramatically; the visit list is what stops it becoming an argument.

Can I charge for a cancelled or locked-out clean?

That depends on the cancellation terms you agreed. If your contract sets a notice period, invoice inside-notice cancellations as a named line with the date attended. Agree the policy in writing before it happens — after the fact it reads as a penalty.

Should cleaning supplies be a separate line?

If the client pays for them, yes. Most residential contracts bundle supplies into the rate; commercial contracts more often bill consumables separately. Either is fine as long as the invoice matches the contract.

How do I invoice an end-of-tenancy or deep clean?

As a scope of work rather than a visit count — list the rooms or areas covered and any extras such as ovens, carpets, or windows. These are usually invoiced on completion, often with a deposit taken at booking.